Privacy Policy

Who We Are

Ward’s Professional Painting (“we,” “us,” or “our”) operates the website wardsprofessionalpainting.com and provides residential and commercial painting services in Edwardsville, Illinois, and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us for an estimate, or hire us for painting services.

Information Collection and Use

We collect information that you voluntarily provide directly to us when requesting an estimate, contacting us via our website form, or engaging our services. By completing our contact form, you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving our Service. We will not use or share your information with anyone except as described in this Privacy Policy. This information may include:

Contact Information: Full name, phone number, email address, physical address, and billing details.

Project Information: Details regarding your painting project (e.g., house size, room specifications, exterior features, preferred timeline).

Technical Data: IP address, browser type, device information, and browsing activity collected via standard cookies or web analytics when you visit our site. Additionally, this data may include pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We use the information we collect for business purposes, including:

  • Providing price quotes, scheduling estimate appointments, and executing painting projects.
  • Communicating with you regarding project updates, invoices, or customer service inquiries.
  • Sending promotional emails or seasonal painting maintenance reminders (if you have opted in).
  • Improving our website, services, and local marketing campaigns.
  • Complying with legal obligations, local regulations, and tax reporting in Illinois.

Text Messaging and SMS Communications: If you provide your phone number, you consent to receiving text messages or calls regarding your project status, estimate schedules, or service notifications. Standard message and data rates may apply. You may request to opt out of SMS communications at any time by replying “STOP”.

Cookies

If you complete the contact form on our site you may opt-in to saving your name, email address and phone number in cookies. These are for your convenience so that you do not have to fill in your details again when submitting future inquiries. These cookies will last for one year.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only under the following circumstances:

Legal Requirements: Federal, state, or local authorities if required by law, subpoena, or to protect our rights, safety, and property.

Service Providers: Trusted vendors who assist us in operating our business (e.g., website hosting, billing software, CRM platforms).

Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.) or contain links to other site. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly. If you click on a third-party link, you will be directed to that site.

These third-party websites may collect data about you, use cookies, embed additional tracking tools, and monitor your interaction with that content. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly encourage you to review the privacy policy of every site you visit.

Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Children’s Privacy: Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights or opt out of promotional communications, please contact us by referring to the information listed below.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us by referring to the information listed below.

Business Name: Ward’s Professional Painting

Phone Number: 618-550-6141

Email: wardspropaint@yahoo.com

Last Updated: August 6, 2026

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